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Last updated: 13 November 2026
These terms apply to Fabreasy PDF Creator, Fabreasy SendReady and SendReady & Confirm (together: the software). By installing, activating or using the software, you agree to them. The software is made by Fabreasy, a trade name of Yellow Smile ICT Services, Henry Dunantlaan 16, 2614 GH Delft, the Netherlands, Chamber of Commerce 24292836.
1. Licence
The software is licensed, not sold. A licence grants the right to use the software for the number of users and the edition (PDF Creator, SendReady or SendReady & Confirm) agreed when ordering.
A licence counts per user: one named person with their own Windows account. Each user may use the software on two computers; a third and fourth computer together count as one additional user. A computer that has not been used for 30 days no longer counts.
The licence holder (the organisation that buys the licence) manages in the customer portal who uses the software, and who has SendReady. Moving a user to another person is allowed, as long as the total does not exceed the number of users purchased.
2. What is not allowed
You may not share the licence key outside the licence holder’s organisation, and may not sell, rent, lend or sublicense the licence without written permission from Fabreasy. You may not reverse engineer, decompile or modify the software, or bypass the licence check, except to the extent that the law expressly permits it.
3. Term and renewal
A licence runs for one year, unless a different term was agreed when ordering. With a subscription the licence renews automatically. You can cancel the subscription in the customer portal up to the renewal date; the licence then runs until the end of the current term. A licence without a subscription is renewed by you; we send a reminder beforehand.
If the price changes, you will be told at least 30 days before the renewal. You can add users or move to a higher edition at any time. Fewer users or a lower edition (for example SendReady to PDF Creator, or Confirm off) take effect at the next renewal, without a refund for the current term.
If you buy through Dodo Payments, Dodo is the seller (merchant of record) and Dodo’s terms also apply to the payment and the invoice.
After the licence or the trial ends, the software no longer creates PDFs and SendReady is no longer available. Setup, exporting your settings and the licence window keep working, so that you can renew or enter a new key. PDFs you have already created remain yours and can be read in any PDF program.
4. Updates
While your licence runs, new versions of the software are included. Fabreasy decides what a new version contains, and may change or discontinue components. An entirely new product is not included.
5. Activation and checks
The software checks the licence online with Fabreasy’s licence server. What is sent is described in the privacy statement. Without a connection the software keeps working: until 30 days after the licence’s end date or, with a subscription, until 365 days after the last successful check.
If your organisation has an organisation key for the password portal, an administrator of your organisation first approves a new user or computer. Fabreasy may restrict or block a licence on reasonable suspicion of misuse, sharing outside the organisation or bypassing the check.
6. Trial
You can try the software free of charge for 14 days, to see whether it does what you need before you buy. Fabreasy may change, limit or end the trial. Data you record on Fabreasy’s server during a trial (for example in the password portal) is deleted 14 days after the trial ends if you do not buy a licence.
7. Refunds
Please use the trial to assess whether the software suits you. Once a licence has been purchased and the licence key delivered, we do not refund, except where the law requires it. Nothing in these terms limits the statutory rights you have as a consumer.
8. Server services
Part of the software works with Fabreasy’s server: the licence check, the customer portal, the password portal and the approval page. Fabreasy makes every effort to keep these services available, but does not guarantee uninterrupted operation. If the server cannot be reached, creating and sending documents keeps working; what the server needs waits in a queue until it is back. In that case the software will not create a document for which it cannot determine which password should protect it.
For the password portal, Fabreasy processes data of your recipients on your instructions. The data processing agreement you accept in SendReady applies to that.
9. Approval by e-mail and digital signing
With approval by e-mail you record a working agreement with your client: your client replies from their own mailbox, and SendReady records that reply on your side. It is not an electronic signature and not a trust service. Fabreasy does not transmit documents and does not receive documents, replies or comments. Whether this way of working fits your professional rules or your record keeping is for you to assess.
With digital signing you sign with your own certificate, on a card or token. Fabreasy does not issue certificates and does not sign on behalf of you or your client.
10. Your responsibility
You check that the documents the software creates are correct before you send, store or use them. You keep back-ups of your documents, your settings and the record folder of approval by e-mail. You keep the organisation password of the password portal yourself; Fabreasy does not know it and cannot recover it.
11. Third-party software
The software works together with Windows, Microsoft Office and Outlook, printer drivers and your recipients’ PDF readers, and contains components from others, such as PDFium (open source; the licences are in the program folder) and PStill. Changes by Microsoft or other suppliers may affect how it works. Fabreasy is not obliged to keep supporting components that their supplier no longer supports.
12. Support
Support is provided by e-mail, on a best-effort basis and without guaranteed response times. On-site installation, custom development and system administration are not included unless agreed in writing.
13. Warranty and liability
The software is provided as is. Fabreasy does not guarantee that it works without errors or interruption, or that it is suitable for every purpose.
To the extent permitted by law, Fabreasy is not liable for indirect or consequential damage, such as loss of data or documents, business interruption, lost revenue or profit, or damage caused by updates to Windows, antivirus software, printer drivers or other third-party software. Fabreasy’s total liability is limited to the amount you paid for the licence in the twelve months before the damage. These limitations do not apply in case of intent or wilful recklessness on Fabreasy’s part.
14. Termination
Fabreasy may suspend or terminate a licence in case of misuse, fraud, bypassing the licence check or another serious breach of these terms. You must then stop using the software. A refund only follows where the law requires it.
15. Privacy
What the software and the websites process is described in Fabreasy’s privacy statement.
16. Changes
Fabreasy may change these terms. A change to your disadvantage applies to a running licence only from the next renewal. The date at the top shows when the terms were last changed.
17. Governing law
These terms are governed by Dutch law. Disputes are submitted to the competent court in the Netherlands. These terms also exist in Dutch, German and French; in case of differences the Dutch text prevails.